BEC口試全真試題

　BEC口試全真試題

Phase II CARD

A: WHAT IS IMPORTANT WHEN

Planning a presentation

Finding out about the audience

Researching the topic

B: WHAT IS IMPORTANT WHEN?

Aiming to improve customer service

Staff training

Customer satisfaction

C: WHAT IS IMPORTANT WHEN ?

Managing a project

Encouraging teamwork

Keeping to schedule

Phase III Card

Programme for New Staff

The manufacturing company you work for would like to introduce a full programme of training for new staff.

You have been asked to help prepare the programme.

Discuss the situation together, and decide.

What should be covered by the training programme

How else new staff can be helped to settle into their jobs as quickly as possible